All orders placed before 1pm will be dispatched on the same day from our warehouse facility in Buckinghamshire, United Kingdom.

Your order will be delivered in a discrete parcel or padded envelope dependant on its size.

Please note that if you take advantage of our free delivery option your order will not be traceable. If you pay a little more for our tracked service shipping you will be provided with a tracking number and your order will be traceable at - https://www.royalmail.com/track-your-item#/

Delivery to the UK:

  1. Royal Mail Standard First Class - Free - 1-2 working days - Tracking Not Available.
  2. Royal Mail First Class Recorded - £7.99 - 1-2 working days - Tracked (Free for orders over £80)

Delivery to European Countries:

  1. Royal Mail Standard Airmail – Free - 5-8 working days - Tracking Not Available
  2. Royal Mail Airsure/International Signed - £9.99 - 4-7 working days - Tracked (Free for orders over £80)

Delivery to Countries Outside Europe/US/Canada:

  1. Royal Mail Airsure/International Signed - We only ship via trackable services outside if your order is destined for outside of Europe, not including Canada or United States of America. There is a flat rate charge of £9.99 for this service. The estimated delivery time varies, but can take up to 28 days dependant on which country the order is destined for.

Returns

We offer a 100% Money Back Guarantee. If you are not satisfied with your purchase, please return the item within 30 days and we will refund you the whole amount of your order.

If there are any problems with your order, please also return within 30 days and we will proceed in the appropriate manner.

Return Address:

Unt 3 Space Business Centre
Smeaton Close
Aylesbury
Buckinghamshire
HP19 8FJ